To receive further information you may not have found in our FAQs section, please fill out the form below. As the questions concern online purchases, it is essential to include the order number in order to receive an immediate response.

For information regarding the return procedure, please go the Return form or read the Return policy before. We will answer all inquiries as soon as possible.

Phone: +39 378 30 19 909
Monday - Friday from 10:00 a.m -12:00 p.m. / 3:00 pm - 6:00 pm (CET)

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Via Elpidiense Sud, 63812, Montegranaro (FM), Italy

Opening hours

Monday - Friday from 09:00 a.m -12:00 a.m.
3:00 pm - 6:00 pm

PHONE: +39 0734 26 56 24

Monday - Friday from 10:00 a.m -12:00 a.m. / 3:00 pm - 6:00 pm (CET)





Via Pestalozzi 4, 20143, Milano (MI), Italy



+39 02 5501 3935


To book an appointment in the showroom write an email or call us.


Where is my order?

Once your order has been dispatched from our warehouse, you'll be sent an email advising you that it's on its way.
The email will also contain your tracking number and a link to our courier’s website that will tell you the current status of your delivery. You can also track your parcel through your account if you are registered with us.
If you any questions related to tracking your order please contact us and we’ll be happy to help.

What payment types do you accept online?

We accept Visa, MasterCard, Maestro and PayPal.
Payment is only debited from your card at the time of dispatch unless you are paying with Paypal when payment is taken at the time of order. Please note, if you pay using PayPal then payment is taken at the point of purchase. However, if any goods are cancelled your PayPal account will be refunded back to you.

Is it safe to shop from your site?

We are operating in line with advice from the World Health Organisation and the local authorities. We constantly make sure that all appropriate health and hygiene standards are adhered to.

Is your site secure?

Shopping is secure on

We utilize the highest industry-standard secure sockets layer (256-bit SSL Certificate, level-1 PCI compliant ) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it. This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server and that the server is secure.
Encryption - this encodes the data so that it cannot be read by anyone other than the secure server.
Data integrity - this checks the data being transferred to ensure it has not been altered.